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BPI Staff

Bill Dracos

Associate Vice President for Administration and Chief Business Practice Improvement Officer

Mr. Dracos came to Emory in December 2010 from PricewaterhouseCoopers' (PwC's) Higher Education and Health Sciences Practice where he served since 1999.  As a Director at PwC, he was responsible for leading multifaceted projects involving strategic business and financial planning, operational improvement, business portfolio management, new venture creation, and business analytics for higher education, research, and healthcare organizations.

Mr. Dracos holds an undergraduate degree in Biology from Duke University and an MBA from the Fuqua School of Business at Duke University.

Reporting to the Office of the EVP for Finance and Administration, Mr. Dracos drives partnerships with Emory functional vice presidents, school/units chief business officers, faculty, and staff to address suboptimal business practices, processes, and policies, engaging in a collaborative fashion to develop solutions to improve business operations.

Bill Dracos

Ross Nicholas

Director for Business Practice Improvement

Mr. Nicholas has worked in the field of management consulting for over 16 years. Prior to joining BPI in 2015, Ross worked as an internal consultant for McKesson in their technology solutions division. His focus included developing and delivering strategic initiatives across the business. Ross has also worked for North Highland and Highland Worldwide (now Cordence) where he worked to realize the benefits of both market and client driven programs.

Ross has a BA from the University of Pennsylvania and MBA from Emory's Goizueta Business School.

Outside of work, he enjoys running, golf, and spending time with his wife and three children.

Ross Nicholas

Ashley Teal

Senior Associate Director for Business Practice Improvement

Ms. Teal has spent her career at Emory University. Prior to rejoining BPI as a Senior Associate Director, she served as the Associate Director of University Strategies where she focused on creating Emory's next strategic plan. During her tenure at Emory, Ashley also spent three years in BPI staffing and leading such projects as Research Administration, Global Services, and the BPI Professional Development Programs (Fellows and Scholars). Ashley started at Emory in the Predictive Health Institute and its Center for Health Discovery and Well Being, where she oversaw front end operations, financial management, marketing, and business development.  Ashley received a dual degree in Broadcast News and Sociology from the University of Georgia. She completed a Master of Business Administration in Organization & Management Strategy from Emory's Goizueta Business School.

Ashley Teal

Anne Arwood

Manager for Business Practice Improvement

Ms. Arwood brings over 12 years of consulting experience to the BPI team. Ms. Arwood started her consulting career with PricewaterhouseCoopers (PwC), working in their Health Industries Advisory Group. While at PwC, she worked on a variety of both strategic and operationally focused projects, serving both major urban community health systems as well as academic medical centers. In 2009, Ms. Arwood began work with the Strategic Planning Office of Woodruff Health Sciences Center at Emory University. She was responsible for leading strategic and business planning processes through research, analysis, and maintenance of data and information. She also assisted with the health sciences annual environmental assessment and strategic planning process. Ms. Arwood joined the BPI team in 2012. She holds a Bachelor of Arts Degree in Public Policy from Duke University. She was a Woodruff Scholar at Emory University, where she obtained her Master of Public Health. Outside of the office, Ms. Arwood enjoys spending time with her husband and two children as well as volunteering her time for her surrounding community and traveling throughout the world.

Anne Arwood

Jaimie Keough

Senior Associate for Business Practice Improvement

Prior to joining BPI in September 2015, Ms. Keough worked as a healthcare consultant for Dixon Hughes Goodman (DHG), a regional accounting firm within the Atlanta area. During her time at DHG, Jaimie worked on various engagements associated with the hospital revenue cycle, Medicare revenue at risk management, and financial feasibility studies for new, existing and expanding retirement communities. Prior to DHG, Jaimie worked in clinical operations at Emory Healthcare. Jaimie earned a Master of Public Health degree specializing in healthcare policy and management from Emory's Rollins School of Public Health in 2013. Jaimie received her undergraduate degree in Psychology and Mass Communication Studies from the University of Florida.  Outside of work, Jaimie enjoys spending time with her husband and two dogs. 

Jaimie Keough

Sara Dicker

Senior Associate for Business Practice Improvement

Ms. Dicker joined the Emory community in 2007 as an undergraduate, earning a Bachelor of Arts degree in Psychology with a minor in Religion from Emory College. During her undergraduate program, she worked as a research technician at the Yerkes National Primate Research Center Field Station. She continued at Yerkes after graduation as a Research Specialist, then a Lead Research Specialist, managing multiple projects for the division of Cognitive and Developmental Neuroscience. In September of 2015, Ms. Dicker joined the Nell Hodgson Woodruff School of Nursing as a Data Analyst for projects focused on adherence and palliative care concerns for people with HIV. Ms. Dicker has been with BPI since September of 2016. Outside of the office, Ms. Dicker enjoys meditating, walking along the Beltline, and spending time with friends and family.

Sara Dicker

Amanda Cook

Senior Associate for Business Practice Improvement

Ms. Cook joined BPI in November 2017. She has been at Emory since 2006, primarily in the realm of clinical research. She began as a clinical research coordinator for the Winship Cancer Institute before progressing on to industry clinical trial budget negotiations at the central level with the Office for Clinical Research. She then continued budget work with the Department of Pediatrics, which transitioned into a Research Administration Services (RAS) unit. She accepted a promotion as the Director of Clinical Research Services, where she led projects and process improvement initiatives for pediatrics. During that time, she was selected for the BPI Scholars program, which sparked her interest in this new career path.

Dhrish Bahirwani

Associate for Business Practice Improvement

Mr. Bahirwani joined BPI in March 2018, after working as an Analyst at a boutique consulting firm in Atlanta. During his time at the firm, he worked in the Non-profit and Healthcare practices, focusing on process & operational improvement, change management, and financial infrastructure. He has worked on various engagements including blueprinting and executing a business process re-engineering project for a higher education institution, and overhauling the financial network for a big pharma company. Dhrish graduated from The Georgia Institute of Technology in 2016, with a B.S in Industrial Engineering and a Certificate in Finance. During his undergraduate studies, Dhrish focused on Operations Research and Quality & Statistics. Outside of the office, Dhrish enjoys reading and researching about finance & investments, playing squash, and trying out new restaurants around Atlanta.

Dhrish Bahirwani

Alexandra Nickerson

Analyst for Business Practice Improvement

Ms. Nickerson joined Emory BPI in June 2018. A recent graduate from Vanderbilt University, Allie has a Bachelor of Science in Cognitive Studies and Human & Organizational Development, with a specialization in Leadership & Organizational Effectiveness. Allie also studied French and Financial Economics at Vanderbilt. Prior to joining BPI, Allie was introduced to consulting through an internship with Deloitte's Human Capital Consulting practice. She also gained insight into the healthcare industry through an internship with the Tennessee Justice Center, a non-profit healthcare advocacy law firm in Nashville. Outside of work, Allie enjoys reading and trying out new fitness classes.

Allie

Denise Chandler

Manager, Film Management / Contracting

Prior to transferring to BPI, Ms. Chandler spent fifteen years in the Emory Provost’s Office. During her time in the Provost’s Office, she provided human resources and administrative support to the office as well as various reporting units. She earned her B.A. from the University of Central Florida. When not working, Ms. Chandler enjoys reading, gardening, and playing Frisbee with her border collie. 

Denise Chandler

Mary Ward

Sr. Administrative Assistant

As Senior Administrative Assistant, Mary Ward oversees all of BPI's office administrative operations, which include travel and expense reconciliation, managing the director's calendar, scheduling meetings to include departments outside BPI, requesting catering needs, IT inventory/support, room bookings internally and externally, and parking requests for team and visitors. Mary began her career with 20 plus years of service in the United States Army.  After being honorably retired, positions held included office automation clerk for Nations Incorporated, which had a contract with the Army’s Chemical School, administrative and professional support roles with Horne Engineering Services, SOLO Cup Company, Clayton State University, Emory IRB, Emory IDN, and the Goizueta Business School as the Dean’s Executive Administrative Assistant.

 

Mary Ward